Event driven and utilising the power of cloud technology, the billing engine calculates charges based on the latest available information as and when it is received, meaning no more batch processing ahead of a major bill run – from single-site fixed billing through to bespoke flex & pass-through products.
All our statements are Ofgem compliant across all energy products, from fixed NHH through to HH Flex & Pass-through. For complex group hierarchies, ENSEK’s billing engine supports the ability to consolidate multiple MPANs and sites up to a single invoice with a bespoke bill format.
Multiple integrated payment solutions available through our partners, covering Direct Debit and Variable Direct Debit, as well as the capability to record and manage other non-standard payments such as BACS, Cheque, PayPal, and card. Also included as standard is a Direct Debit adequacy solution to regularly assess a customer’s monthly Direct Debit payment against the view of customer and industry meter readings.
Ofgem compliant statements for all energy products.
Flex, pass-through and group bills are supported as standard.
Automated and proactive communication journeys built around the billing cycle, with self-serve portals for added security.
A real-time view of billing based on the latest available industry and customer data.
RESTful APIs available to handle bespoke line-item charges
Automated validation on value or volume to flag exceptional bills to service agents before they reach the customer, preventing 'bill shock'.
Pre-accredited energy companies ready for Controlled Market Entry (CME), and professional services to support self-accreditation for existing organisations.Learn More
DTN, DTC, IX, and DCC ready market messaging - highly automated, with error handling and exception workflows.Learn More
Multi-channel communications module and self-serve portals to streamline engagement, and a 360° view of the customer for service agents.Learn More
Unique in the industry. Meter-level reconciliation of settled and billed volumes to identify revenue leakage, delivered in real-time via our leading SaaS platform.Learn More
Platform based customer level cost and margin reporting to facilitate performance reporting and optimisation.Learn More
Real-time analytics platform providing customer, market and operational insight.Learn More
Want to find out more about how our products and services could help your business? Arrange a call back to find out more about our products and services.