Blog

Group 35Created with Sketch.

Am I with you yet?

With switching hitting the headlines again, getting customers over the line is more important than ever. Differing supplier policies, meter...

Read more Path 2 Created with Sketch.

The Authority to Compete?

With the final CMA findings being published last week, and PWC claiming there may be a legal case for the lack of change from the provisiona...

Read more Path 2 Created with Sketch.

Smart enough?

With the UK Government mandating the installation of 53 million smart meters into UK homes by 2020, at a cost of £11bn, we look at what this...

Read more Path 2 Created with Sketch.

The Energy Market Needs You!

A government report has called for increased competition in the UK energy industry, with customer engagement still low despite the highest n...

Read more Path 2 Created with Sketch.

The Stress Factor

With calls from Green Energy to introduce “stress testing” of new suppliers, we take a look at the reasons behind this call to action, what ...

Read more Path 2 Created with Sketch.

Survival of the quickest

Last month (March) saw a record number of consumers switching electricity supplier, with nearly half a million jumping ship, and half of tho...

Read more Path 2 Created with Sketch.

EFR – Avoiding the “naughty step”

With significant focus on the barriers to entry in becoming an energy supply business, we look at some of the further complexities and oblig...

Read more Path 2 Created with Sketch.

Energy: the next step for telecoms?

The race to become THE supplier of services to the UK’s homes began some time ago, initially one bill for both gas and electricity from one ...

Read more Path 2 Created with Sketch.

Who owes who?

In the headlines this week has been the £1.5bn potentially owed to customers due to Suppliers’ management of monthly Direct Debit payments, ...

Read more Path 2 Created with Sketch.

Jon Slade comments on Ofgem customer switching announcement

Today’s announcement by Ofgem is a positive step for customers and industry alike. The main barriers to switching are systems and processes...

Read more Path 2 Created with Sketch.

But I pay as I go?

As “pay as you go” or pre-payment customers become increasingly more appealing to suppliers, we look at some of the underlying factors as to...

Read more Path 2 Created with Sketch.

The Energy Ecosystem

A recent report by the government has identified the need for more engagement and competition in the energy market, meaning there’s a real o...

Read more Path 2 Created with Sketch.